Return Policy:

Due to the nature of our products, for quality and sanitary concerns, we are unable to take back products once they have left our hands and been received by the customer. If you are looking for an exchange or refund due to craftsmanship errors, please refer to our Refund and Exchange policy below.

Refund and Exchange Policy:

Soaperior Soaps is committed to delivering high quality products, and we try to hold ourself to that high standard that our customers rightly expect. While we try to hand check every bar for errors, mistakes can happen. For this reason, we are more than happy to offer an exchange or full refund for products that suffer from damage or craftsmanship error, that you are unsatisfied with. To initiate a refund, please email us at jelati1@stolaf.edu, and we will get an appeal started for you. Appeals must be started within 14 days of receiving the order to be considered.